V1 Community Terms and Conditions
Last Updated: July 8, 2022
We collect personal information you provide directly to us. For example, we collect personal information when you use our websites; provide product reviews; shop in our stores; call us on the phone; create an online account; sign up to receive our emails; request a catalogue; participate in a sweepstakes, contest, promotion or survey; communicate with us via third-party social media sites; request customer support; apply for and/or participate in our loyalty program; apply for a job; or otherwise communicate with us.
The types of personal information we may collect include your name, email address, zip or postal code, billing address, shipping address, phone number, payment card information, product preferences, demographic information and any other personal information you choose to provide.
In some cases, we may also collect personal information you provide about others, such as when you purchase a gift card for someone and request that we deliver it electronically, create and share a "wishlist" or decide to purchase and ship products to someone. We will use this personal information to fulfill your requests and will not send marketing communications to your contacts unless they separately opt in to receive communications from us.
We automatically collect certain personal information about you when you access or use our Services or shop in our stores, including:
We may obtain personal information about you from other sources and combine that with information we collect about you. For example, we collect personal information from the local postal services’ national change of address databases to verify and update mailing addresses. In addition, if you interact with us on social media, we will also collect personal information about you from those interactions.
PERSONAL INFORMATION WE DERIVE
We may derive personal information or draw inferences about you based on the other types of personal information we collect. For example, we may infer your location based on your IP address, or that you are interested in purchasing a certain type of clothing based on your browsing behaviour on our Services.
USE OF PERSONAL INFORMATION
We may use personal information about you for various purposes, including to:
SHARING OF PERSONAL INFORMATION
We may share personal information about you as follows:
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
ADVERTISING AND ANALYTICS
We may also work with third parties (such as Facebook and Instagram) to serve ads to you as part of a customised campaign on their platforms. If you prefer not to see customised ads from us, you can usually opt out by changing your account settings or preferences on such platforms.
Our retention periods for personal information are based on business needs and legal requirements. We retain personal information for as long as is necessary for the business purposes, such as processing the personal information collected and any other permissible, related purpose, and legal purposes. For example, we may retain certain transaction details and correspondence until the time limit for claims arising from the transaction has expired.
We do not, in providing the Services, knowingly collect personal information from children. If you have reason to believe that a child has provided personal information to us via the Services, please contact us, and we will endeavour to delete that personal information from our databases.
If you withdraw your consent to any or all use of your personal information, depending on the nature of your request, we may not be in a position to provide services to you or continue our contractual relationship with you.
Please note that the withdrawal of your consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclose without consent is permitted or required under applicable laws.
You may update, correct or delete certain information stored within your online Vuori account at any time by logging into your account and navigating to the “My Account” page. To delete your online account, please write to firstname.lastname@example.org. Note that if you request to delete your account, we may retain certain personal information (such as transaction information) as required by law or for legitimate business purposes. We may also retain cached or archived copies of personal information about you for a certain period of time. If you have other questions about your account, please “Contact Us.”
We generally rely on personal information provided by you. In order to ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal information. Please update such information by logging into your online Vuori account at any time by logging into your account and navigating to the “My Account” page or writing to us at email@example.com.
You can opt out of receiving promotional communications from us at any time by doing the following:
Please note that even if you opt out of receiving promotional communications, we may continue to send you non-promotional emails, such as those about your account or our ongoing business relations.
We provide adequate protection for the transfer of personal data in accordance with applicable law, such as by obtaining your consent, or by executing appropriate contractual clauses or entering into binding corporate rules.